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Image: Adobe Stock Artificial intelligence is changing the game for benefit leaders, improving the benefit selection and delivery process, while simplifying common pain points, too. Eighty-one percent of benefit leaders say they have explored or already implemented AI to improve benefit administration efficiency, according to human capital software company UKG. To understand where that technology is having the greatest impact, a recent study from the ERISA Industry Committe

Image: Adobe Stock As benefit managers head into 2026, many are rethinking what it really means to support employees — and recognizing that benefits play a bigger role than ever in shaping the day-to-day employee experience . Rising healthcare costs , economic uncertainty, and evolving workforce expectations are forcing employers to move beyond one-size-fits-all offerings. The good news? Small, intentional changes to benefits strategy can have an outsized impact on employee