Communication

Employee Benefit Communications – We communicate with your staff through two important methods: 1) through the Allen Associates newsletter we keep you and your staff informed of all pertinent issues and 2) by assisting administrators in drafting clear and educational staff memos for necessary change notifications.

Carrier Contact – Allen Associates is in constant verbal and written communication with all our associated carriers to maintain our strong, long-term relationships.

Contract Review – Allen Associates thoroughly reviews insurance contracts for accuracy and compares them to the corresponding handbooks to guarantee that your employees get the benefits to which they are entitled.

Subscriber Services – Allen Associates provides subscribers with extensive service assistance, documenting all communications with both the carrier and individual subscribers to ensure that every item is followed through to completion.