We communicate with your staff through two important methods:
- By assisting administrators in drafting clear and educational staff memos for necessary change notifications.
- Through the Allen Associates newsletter, we keep your staff and you informed of all pertinent topics.
Carrier Contact – Allen Associates maintains strong, long-term relationships through verbal and written communication with all our associated carriers.
Contract Review – Allen Associates thoroughly reviews insurance contracts for accuracy prior to group signature. We also compare all contracts and the corresponding handbooks to guarantee that your employees get the benefits to which they are entitled.
Subscriber Services – Allen Associates provides subscribers with extensive service assistance, documenting all communications with both the carrier and individual subscribers to ensure that every item is followed through to completion.