In addition, the Southern Coastal Regional Employee Benefits Fund from Allen Associates offers key elements to provide efficient customer service experience for employees:

Professional Group Employee Benefit Support Services
Allen Associates’ fully-trained benefit support team assists individual subscribers in claim mediation on behalf of subscribers and improving employees’ awareness of plan benefits.

 

OnLife – Integrated health and wellness tools and services

  • Personalized inbound and outbound telephone coaching
  • Online content and customized web portal
  • Personal health appraisals and health records
  • On site bio-metric screenings services
  • Customized entity-by-entity assistance with wellness plans and campaigns

 

Benefit ExpressIntegrated web-based benefits management and enrollment center

  • Paperless online enrollment for employees
  • All benefits illustrated online
  • Links to carrier and provider networks
  • Administrator access to make enrollment changes and updates
  • Annual online open enrollments
  • Personalized information at the employee level