Good Morning Rich,
I would just like to take a moment to let you know how much Annie helped out one of our member’s recently. Annie was able to get a Delta claim reprocessed from August 2016. She did this in addition to “manning the fort” while Rose was on vacation last week. Annie has always gone above and beyond to help me out. Especially when I was new to my position, I called Annie daily and she was always there to lend a helping hand. It was much appreciated.
You have a great group at Allen & Assoc. Dina, Annie, Rose, Abbie and Courtney are always very helpful and I enjoy working with everyone there.
Buena Regional School District
Board of Education
Dear Mr. Allen:
I am an employee of the Vineland Board of Education. Specifically, I am a Guidance Counselor at Johnstone School. During my five years at Johnstone, I have had to call your office for assistance with my sometimes complicated medical insurance issues. I want to tell you how much I appreciate the assistance I have received.
First of all, it is so nice to speak to a person and not to be directed to press a number. It immediately puts me at ease and assures me that I will receive service and, excellent service it is.
I want to pay tribute to two of your employees, Annie Martinez-Jiminez and Rose Meimbresse. Both are polite and helpful individuals and have taken care of the issues I have presented. But it is with Rose, because that is how she always introduces herself, that I have had the most interaction.
She is courteous, responsive, thorough, and always takes care of the problem no matter how many times she must address it. She tells me what she will do, does it, reports back to me and follows up until the problem is resolved. How could I ask for more?
Service of this level has always been rare and I must compliment you and your staff for the high standard of professionalism that I have come to expect, but never take for granted. Thank you very much.
Gloucester City, NJ